---
title: Flow Reporting
description: Flow Reports give you access to view each Flow sent from the account. Drill into Flow details by opening a Flow and viewing more information about what was included in the Flow, statuses, and delivery information.
---

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# Flow Reporting

## Find and filter Flow request records. Search Flows by status, recipient, date, and more. View totals and download CSV results.

#### How to Search Flows

1. Go **Reporting \> Flow Reports \> All Flows** (or Completed, Pending, Open, Expired, Failed, Bulk Flows)  
   ![Flow-Reports-All-Flows](https://support.pdcflow.com/hs-fs/hubfs/Flow-Reports-All-Flows.png?width=670&height=276&name=Flow-Reports-All-Flows.png)
2. Set filters → click **Submit** to search**    
   ![Flow-Reports-Search-Submit](https://support.pdcflow.com/hs-fs/hubfs/Flow-Reports-Search-Submit.png?width=670&height=477&name=Flow-Reports-Search-Submit.png)**
3. Click **document icon** to view Flow details  
   ![Flow-Reports-view](https://support.pdcflow.com/hs-fs/hubfs/Flow-Reports-view.png?width=670&height=376&name=Flow-Reports-view.png)

#### Key Filters

| Filter | Options |
| --- | --- |
| **Templates/Portals** | All templates + "No Assigned Template" (API/schedules) + "Deleted Templates" |
| **Date Range** | Predefined Range (e.g., Month to date), or Start Date and End Date |
| **Recipient ** | First Name, Last Name, Account Number |
| **Status** | Waiting, Pending, Open, Expired, Failed, Closed, Completed |
| **Other Filters** | Flow ID, Employee, Origin |

 

#### Flow Status Guide

| Status | What it means | Search uses this date |
| --- | --- | --- |
| **ALL** | Every Flow sent | Send date |
| **WAITING** | Created, not sent (sequential Flows) | Send date for first recipient |
| **PENDING** | Sent to the recipient | Send date |
| **OPEN** | PIN entered + viewed | Send date |
| **COMPLETED** | Successfully finished | Completion date |
| **CLOSED** | Closed manually by an employee | Close date |
| **FAILED** | Denied by the recipient | Close date |
| **EXPIRED** | Timeout reached | Expiration date |

 

#### Check Message Delivery

In the Flow details, the D**elivery** section shows SMS/Email status. Click **More Details** for more details about the email and/or SMS sent to the recipient report. [Learn more](https://support.pdcflow.com/email-messaging-and-sms-messaging-reporting?hsLang=en)

![Flow-Details-Lisa-Lion-Eliza-Bird-4709885-FLOW-01-28-2026\_04\_08\_PM](https://support.pdcflow.com/hs-fs/hubfs/Flow-Details-Lisa-Lion-Eliza-Bird-4709885-FLOW-01-28-2026_04_08_PM.png?width=670&height=667&name=Flow-Details-Lisa-Lion-Eliza-Bird-4709885-FLOW-01-28-2026_04_08_PM.png)

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