--- title: "Flow Service Notifications: Setup Guide" description: "DESCRIPTION - Integrators can set up status email notifications a few different ways: Flow Creator Notifications (API Integration) and Flow Event Notifications (via app.pdcflow.com). Flow Creator Even" --- [Skip to content](https://support.pdcflow.com/integrating-to-flow-service-for-notifications#main-content) English Show submenu for translations [![pdcflow\_logo\_horizontal\_full\_color\_expanded](https://support.pdcflow.com/hs-fs/hubfs/PDCflow%20Logos/pdcflow_logo_horizontal_full_color_expanded.png?width=300&height=100&name=pdcflow_logo_horizontal_full_color_expanded.png)](https://support.pdcflow.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [App Login](https://app.pdcflow.com/) [App Login](https://app.pdcflow.com/) Welcome to PDCflow's Help Center - There are no suggestions because the search field is empty. 1. [PDCflow Help Center](https://support.pdcflow.com/?hsLang=en) 2. [API Documentation](https://support.pdcflow.com/api-documentation?hsLang=en) # Flow Service Notifications: Setup Guide ## Get email alerts and postbacks when Flows or payments change status. Set up via your PDCflow app. ### Notification Options #### 1. Send Flow status notifications only to the person who created that specific Flow. Send status emails to a Flow creator. - **Events**: Opened and Completed, Disputed, Expired, or Failed - **Use case**: Employee gets alerts only for *their* Flows - **How to set up:** On the Dashboard, the employee sending the Flow request clicks "Yes" for "SEND ME AN EMAIL NOTIFICATION."  ![Send me an email notification YES](https://support.pdcflow.com/hs-fs/hubfs/Send%20me%20an%20email%20notification%20YES.png?width=670&height=409&name=Send%20me%20an%20email%20notification%20YES.png) - **API docs**: [Flow Service "EventRecipient"](https://apidocs.pdcflow.com/pages/FlowService/#eventrecipient) #### 2. Send notifications—emails and/or postbacks—for every instance of an event. | Event Types | What triggers it | | --- | --- | | **Check Exception Report** | Daily email regarding ACH | | **Card Processed/Failed** | Credit card payments | | **Cash Processed/Failed** | Cash payments | | **Check Processed/Failed/Exception** | ACH/check payments | | **Flow Completed/Disputed/Expired/Failed** | Flow status changes | | **Schedule Created** | Schedules | | **Schedule Card Processed/Failed** | Schedule card payments | | **Schedule Check Processed/Failed** | Schedule check payments | | **Schedule PayPal Processed/Failed** | Schedule PayPal payments | - **How to set up:** 1. Log into [app.pdcflow.com](https://app.pdcflow.com/) 2. Go to **Configure \> Notifications ![Configure \> Notifications](https://support.pdcflow.com/hs-fs/hubfs/Configure%20%3E%20Notifications.png?width=670&height=370&name=Configure%20%3E%20Notifications.png)** 3. Click **pencil icon** to edit any event ![Notifications-edit](https://support.pdcflow.com/hs-fs/hubfs/Notifications-edit.png?width=670&height=370&name=Notifications-edit.png) 4. Add/remove email addresses (up to 10) ![Notifications-add-edit-email-addresses](https://support.pdcflow.com/hs-fs/hubfs/Notifications-add-edit-email-addresses.png?width=670&height=409&name=Notifications-add-edit-email-addresses.png) 5. Add/remove postback URL and postback authorization header (for integrators)  ![Notifications-postbacks](https://support.pdcflow.com/hs-fs/hubfs/Notifications-postbacks.png?width=670&height=409&name=Notifications-postbacks.png) 6. Click "Submit" to save changes ![Notifications-Submit](https://support.pdcflow.com/hs-fs/hubfs/Notifications-Submit.png?width=670&height=409&name=Notifications-Submit.png) #### Need Help? Email our Customer Success team at [support@pdcflow.com](mailto:support@pdcflow.com). Contact API Developer Support at [apisupport@pdcflow.com](mailto:apisupport@pdcflow.com). - [Getting Started](https://support.pdcflow.com/getting-started?hsLang=en#main-content) - [Demos](https://support.pdcflow.com/getting-started?hsLang=en#demos) - [Flow Requests](https://support.pdcflow.com/flow-requests?hsLang=en) - [Payments / Transactions](https://support.pdcflow.com/payments-transactions?hsLang=en#main-content) - [Credit Card Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#credit-card-payments) - [Check (ACH) Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#check-ach-payments) - [Cash Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#cash-payments) - [Portals](https://support.pdcflow.com/payments-transactions?hsLang=en#portals) - [Payment Schedules](https://support.pdcflow.com/payments-transactions?hsLang=en#payment-schedules) - [Reporting](https://support.pdcflow.com/reporting?hsLang=en#main-content) - [Financial Reports](https://support.pdcflow.com/reporting?hsLang=en#financial-reports) - [Check Posting Reports](https://support.pdcflow.com/reporting?hsLang=en#check-posting-reports) - [Schedules Reports](https://support.pdcflow.com/reporting?hsLang=en#schedules-reports) - [Configuring PDCflow](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#main-content) - [Configuring App Settings](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-app-settings) - [Configuring App Users](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-app-users) - [Configuring Flow Components](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-flow-components) - [API Documentation](https://support.pdcflow.com/api-documentation?hsLang=en) - [Leaving PDCflow](https://support.pdcflow.com/leaving-pdcflow?hsLang=en) [![pdcflow\_logo\_horizontal\_full\_color\_expanded](https://support.pdcflow.com/hs-fs/hubfs/PDCflow%20Logos/pdcflow_logo_horizontal_full_color_expanded.png?width=300&height=100&name=pdcflow_logo_horizontal_full_color_expanded.png "pdcflow_logo_horizontal_full_color_expanded")](https://www.pdcflow.com) [Powered by PDCflow](https://www.pdcflow.com/) | [Support](https://ticketsupport.pdcflow.com/mytickets?hsLang=en) | [Privacy Policy](https://www.pdcflow.com/privacy-policy/) | [Terms of Use](https://www.pdcflow.com/terms-of-use/) Copyright © 2026, PDCflow