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ACH Exceptions Report

ACH exceptions, commonly known as "returns," are electronic transactions that attempt to clear an account but do not meet the ACH filter criteria established by the customer, and built into the fraud protection by the financial institution.

Pulling an ACH Exceptions Report

Check-Posting-Exception-Report-png-1884×1143--01-29-2026_10_00_AM

Navigate to Reporting > Check Posting > Exception.  Update the Search Options to match the necessary start and end dates. Click Search and the relevant transactions will be listed.

From this list page, you can view your Exception Report. You can download this report for your records by clicking the Download button.

You can view details on any transaction by clicking the document icon. 

Transaction Details

On the details page for the transaction, scroll to the Transaction Status table to view the code details. 

Payment-Details-Example-Returned-Code

 

Need Help?

Email our Customer Success team at support@pdcflow.com.