What is an ACH Exception?
ACH exceptions commonly known as "returns" are electronic transactions that attempt to clear an account but do not meet the ACH filter criteria established by the customer, and built into the fraud protection by the financial institution.
Solution
Navigate to Reporting > Check Posting > Exception. Update the Search Options to match the necessary start and end dates. Click Search and the relevant transactions will be listed.
From this list page, you can view your Exception Report. You can download this report for your records by clicking the Download button.
Still Need Help?
Please contact reach out to our Customer Success team via email at: support@pdcflow.com for further assistance.