---
title: How to Add Photo / File Descriptions
description: When your organization may need to request a picture, an image, or a photo ID from a customer or vendor you can create a Flow request with a Request Picture ID Flow option.  Including the &quot;Request Pho
---

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# How to Add Photo / File Descriptions

## A Photo/File description tells Flow recipients exactly what type of image or document to upload. This is especially helpful when requesting items like photo ID, receipts, or proof of identity from customers or vendors.

When you include a "Request Photo/File" option in Flow request, a screen, similar to the one below, will be shown to the Flow recipient. 

![Example of a Flow-recipient's view of a Request Photo/File page when viewed on a smartphone.](https://support.pdcflow.com/hs-fs/hubfs/File-Upload.png?width=239&height=425&name=File-Upload.png) 

*Mobile view of a Request Photo/File page.* 

 

Adding a Photo/File Description

1. Go to **Configure > Flow Components > Picture ID**.  
   ![Photo-File-Descriptions-Nav](https://support.pdcflow.com/hs-fs/hubfs/Photo-File-Descriptions-Nav.png?width=670&height=418&name=Photo-File-Descriptions-Nav.png)
2. Click **+ New Photo / File Description**.  
   ![Photo-File-Descriptions-New](https://support.pdcflow.com/hs-fs/hubfs/Photo-File-Descriptions-New.png?width=670&height=325&name=Photo-File-Descriptions-New.png)
3. Enter a clear description of what image or file is needed.**Example:**  
   *"Please upload a government-issued photo ID (driver's license or passport) to verify your identity."*
4. Click **Save Description** when finished.  
   ![Photo-File-Descriptions-Save](https://support.pdcflow.com/hs-fs/hubfs/Photo-File-Descriptions-Save.png?width=670&height=352&name=Photo-File-Descriptions-Save.png)

After a description is saved, it will be available for Flow templates. 

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Email our Customer Success team at [support@pdcflow.com](mailto:support@pdcflow.com).

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