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Help Center

ACH/Check Processing

  • ACH Return Code Information
  • ACH Funds Availability Information
  • How soon can I expect to receive ACH deposits?
  • ACH Batch Information
  • ACH Correction Codes
  • NACHA Excessive Return Rate Information
See all 7 articles

Transactions/Payments

  • Tracking Cash
  • Bulk Payments
  • How to Issue a Credit or Void
  • Payer Authorization to Reuse Payment Methods
  • Common Credit Card Processing Errors

Payment Portals

  • Adding Schedule Options to Payment Portals

Dashboard

  • Sending Flow Requests
  • Dashboard Basics
  • Take a Payment

Payment Schedules

  • Schedules Overview
  • Creating a Payment Schedule
  • Editing a Schedule

Reporting

  • Reporting Overview
  • Using Flow Reporting
  • How to Manage Transaction Reporting
  • How to Locate ACH Exceptions
  • Pulling a Check Approved Financial Report
  • Pulling a Report of Correction ACH Transactions
See all 13 articles

Configure Account Management

  • Account Tab Overview
  • How to Set up Security Groups
  • How to Set up Users
  • How to Reset a Password for Another User
  • How to Set up Departments
  • How to Make Department Assignments
See all 21 articles

API Documentation

  • Collecting Billing Data with Flow Service
  • Creating a Document Overlay via API with Flow Service
  • Integrating to Secure Overlay API
  • SMS Delivery Status with Flow Service
  • Unique IDs with Transaction Service

My Account & Password

  • Updating My Account and Password
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