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Help Center

ACH/Check Processing

  • ACH Return Code Information
  • ACH Funds Availability Information
  • How soon can I expect to receive ACH deposits?
  • ACH Batch Information
  • ACH Correction Codes
  • NACHA Excessive Return Rate Information
See all 7 articles

Transactions/Payments

  • How do I print or email a receipt?
  • Tracking Cash
  • Bulk Payments
  • How to Issue a Credit or Void
  • Payer Authorization to Reuse Payment Methods
  • Common Credit Card Processing Errors

Payment Portals

  • Adding Schedule Options to Payment Portals

Dashboard

  • Sending Flow Requests
  • Dashboard Basics
  • Take a Payment

Payment Schedules

  • Schedules Overview
  • Creating a Payment Schedule
  • Editing a Schedule

Reporting

  • Reporting Overview
  • Using Flow Reporting
  • How to Locate ACH Exceptions
  • Pulling a Check Approved Financial Report
  • Pulling a Report of Correction ACH Transactions
  • Pulling a Report of Funded ACH Transactions
See all 12 articles

Configure Account Management

  • How to Set Up Security Groups
  • How to Set Up Users
  • How to Reset a Password for Another User
  • How to Set Up Departments
  • How to Make Department Assignments
  • Configure Tab Overview
See all 20 articles

API Documentation

  • Collecting Billing Data with Flow Service
  • Creating a Document Overlay via API with Flow Service
  • Integrating to Secure Overlay API
  • SMS Delivery Status with Flow Service
  • Unique IDs with Transaction Service

Account, User Profile, and Password Settings

  • Updating My User Profile and Password
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