How to request a Signature while processing a Payment (ACH, Credit Card)
Select payment method that customer intends to pay with under Services category. Follow "How to..." articles for that particular payment method.
After filling out the required information and selecting "Confirm Payment", and for a transaction with a recurring schedule save the schedule, then the following page should look like the image below. Fill out the information on the PDCflow Signature Service section. Then click on "Send Signature Request" and wait for the customer to respond to the signature request. The signature request process IS time sensitive, so the customer must respond within the allotted time otherwise a new signature request must be submitted. The signature will show on screen if the signature was signed and sent successfully. If transaction was successful then click on "Process Payment" located near the bottom of the page.