SMS Delivery Statuses

DESCRIPTION -

The delivery status of an SMS Message lets you see if the SMS was accepted, delivered, undelivered, failed, or still in a sent status.

How to View a FLOW’s SMS Status

While you are viewing the detail report of a FLOW, the SMS delivery status is visible under the mobile number that SMS message was sent to. 

Access a FLOW report by navigating to the Reporting tab in the primary navigation. Click FLOW Reports, then click All FLOWs. Submit a search query, and then select the FLOW report icon (sheet of paper) to view a specific FLOW report. If the FLOW was sent to a phone number, you will see the “Mobile number” field. The SMS delivery status will be included right below the phone number the SMS was sent to. 

Related Article(s):

For information about accessing an SMS Delivery Status via API Integration, see SMS Delivery Status with SignatureService API  

Still Need Help? 

Please reach out to our Customer Success team via email at: support@pdcflow.com for further assistance.