--- title: Configure Notifications description: Whether you need to be notified of successful and unsuccessful payments or only when a Flow you sent is completed, PDCflow's notifications are designed to help you stay updated about your account's Flow requests and payments. --- [Skip to content](https://support.pdcflow.com/configure-notifications#main-content) English Show submenu for translations [![pdcflow\_logo\_horizontal\_full\_color\_expanded](https://support.pdcflow.com/hs-fs/hubfs/PDCflow%20Logos/pdcflow_logo_horizontal_full_color_expanded.png?width=300&height=100&name=pdcflow_logo_horizontal_full_color_expanded.png)](https://support.pdcflow.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [App Login](https://app.pdcflow.com/) [App Login](https://app.pdcflow.com/) Welcome to PDCflow's Help Center - There are no suggestions because the search field is empty. 1. [PDCflow Help Center](https://support.pdcflow.com/?hsLang=en) 2. [Configuring PDCflow](https://support.pdcflow.com/configuring-pdcflow?hsLang=en) # Configure Notifications ## Get email alerts and postbacks when Flows or payments change status. Set up via your PDCflow app. Being notified about updates within your PDCflow account can help keep your business workflows proceeding smoothly. There are two different ways you can receive notifications about PDCflow account updates like status changes and payments: Notifications and Flow Creator Notifications. ### Configure Notifications When you use notification functionality, an email will be sent to the designated email addresses whenever a triggering event happens. > ***Sample Email Use Case*** > *Any time a credit card payment fails, automatically send an email to this email address so that our team can do what's next.* > > ***Sample Postback Use Case*** > > *Any time a credit card payment fails, automatically send a postback to my platform so that my system can do what's next. * ### Notification Options #### 1. Send Flow status notifications only to the person who created that specific Flow. Send status emails to a Flow creator. - **Events**: Opened and Completed, Disputed, Expired, or Failed - **Use case**: Employee gets alerts only for *their* Flows - **How to set up:** On the Dashboard, the employee sending the Flow request clicks "Yes" for "SEND ME AN EMAIL NOTIFICATION."  ![Send me an email notification YES](https://support.pdcflow.com/hs-fs/hubfs/Send%20me%20an%20email%20notification%20YES.png?width=670&height=409&name=Send%20me%20an%20email%20notification%20YES.png) - **API docs**: [Flow Service "EventRecipient"](https://apidocs.pdcflow.com/pages/FlowService/#eventrecipient) #### 2. Send notifications—emails and/or postbacks—for every instance of an event. | Event Types | What triggers it | | --- | --- | | **Check Exception Report** | Daily email regarding ACH | | **Card Processed/Failed** | Credit card payments | | **Cash Processed/Failed** | Cash payments | | **Check Processed/Failed/Exception** | ACH/check payments | | **Flow Completed/Disputed/Expired/Failed** | Flow status changes | | **Schedule Created** | Schedules | | **Schedule Card Processed/Failed** | Schedule card payments | | **Schedule Check Processed/Failed** | Schedule check payments | | **Schedule PayPal Processed/Failed** | Schedule PayPal payments | - **How to set up:** 1. Log into [app.pdcflow.com](https://app.pdcflow.com/) 2. Go to **Configure \> Notifications ![Configure \> Notifications](https://support.pdcflow.com/hs-fs/hubfs/Configure%20%3E%20Notifications.png?width=670&height=370&name=Configure%20%3E%20Notifications.png)** 3. Click **pencil icon** to edit any event ![Notifications-edit](https://support.pdcflow.com/hs-fs/hubfs/Notifications-edit.png?width=670&height=370&name=Notifications-edit.png) 4. Add/remove email addresses (up to 10) ![Notifications-add-edit-email-addresses](https://support.pdcflow.com/hs-fs/hubfs/Notifications-add-edit-email-addresses.png?width=670&height=409&name=Notifications-add-edit-email-addresses.png) 5. Add/remove postback URL and postback authorization header (for integrators)  ![Notifications-postbacks](https://support.pdcflow.com/hs-fs/hubfs/Notifications-postbacks.png?width=670&height=409&name=Notifications-postbacks.png) 6. Click "Submit" to save changes ![Notifications-Submit](https://support.pdcflow.com/hs-fs/hubfs/Notifications-Submit.png?width=670&height=409&name=Notifications-Submit.png) #### Need Help? Email our Customer Success team at [support@pdcflow.com](mailto:support@pdcflow.com). Contact API Developer Support at [apisupport@pdcflow.com](mailto:apisupport@pdcflow.com). - [Getting Started](https://support.pdcflow.com/getting-started?hsLang=en#main-content) - [Demos](https://support.pdcflow.com/getting-started?hsLang=en#demos) - [Flow Requests](https://support.pdcflow.com/flow-requests?hsLang=en) - [Payments / Transactions](https://support.pdcflow.com/payments-transactions?hsLang=en#main-content) - [Credit Card Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#credit-card-payments) - [Check (ACH) Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#check-ach-payments) - [Cash Payments](https://support.pdcflow.com/payments-transactions?hsLang=en#cash-payments) - [Portals](https://support.pdcflow.com/payments-transactions?hsLang=en#portals) - [Payment Schedules](https://support.pdcflow.com/payments-transactions?hsLang=en#payment-schedules) - [Reporting](https://support.pdcflow.com/reporting?hsLang=en#main-content) - [Financial Reports](https://support.pdcflow.com/reporting?hsLang=en#financial-reports) - [Check Posting Reports](https://support.pdcflow.com/reporting?hsLang=en#check-posting-reports) - [Schedules Reports](https://support.pdcflow.com/reporting?hsLang=en#schedules-reports) - [Configuring PDCflow](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#main-content) - [Configuring App Settings](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-app-settings) - [Configuring App Users](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-app-users) - [Configuring Flow Components](https://support.pdcflow.com/configuring-pdcflow?hsLang=en#configuring-flow-components) - [API Documentation](https://support.pdcflow.com/api-documentation?hsLang=en) - [Leaving PDCflow](https://support.pdcflow.com/leaving-pdcflow?hsLang=en) [![pdcflow\_logo\_horizontal\_full\_color\_expanded](https://support.pdcflow.com/hs-fs/hubfs/PDCflow%20Logos/pdcflow_logo_horizontal_full_color_expanded.png?width=300&height=100&name=pdcflow_logo_horizontal_full_color_expanded.png "pdcflow_logo_horizontal_full_color_expanded")](https://www.pdcflow.com) [Powered by PDCflow](https://www.pdcflow.com/) | [Support](https://ticketsupport.pdcflow.com/mytickets?hsLang=en) | [Privacy Policy](https://www.pdcflow.com/privacy-policy/) | [Terms of Use](https://www.pdcflow.com/terms-of-use/) Copyright © 2026, PDCflow