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Configure Notifications

Get email alerts and postbacks when Flows or payments change status. Set up via your PDCflow app.

Being notified about updates within your PDCflow account can help keep your business workflows proceeding smoothly.

There are two different ways you can receive notifications about PDCflow account updates like status changes and payments: Notifications and Flow Creator Notifications.

Configure Notifications

When you use notification functionality, an email will be sent to the designated email addresses whenever a triggering event happens.

Sample Email Use Case
Any time a credit card payment fails, automatically send an email to this email address so that our team can do what's next.

Sample Postback Use Case

Any time a credit card payment fails, automatically send a postback to my platform so that my system can do what's next. 

Notification Options

1. Send Flow status notifications only to the person who created that specific Flow.

Send status emails to a Flow creator.

  • Events: Opened and Completed, Disputed, Expired, or Failed

  • Use case: Employee gets alerts only for their Flows

  • How to set up: On the Dashboard, the employee sending the Flow request clicks "Yes" for "SEND ME AN EMAIL NOTIFICATION." 
    Send me an email notification YES

  • API docs: Flow Service "EventRecipient"

2. Send notifications—emails and/or postbacks—for every instance of an event.

Event Types What triggers it
Check Exception Report Daily email regarding ACH
Card Processed/Failed Credit card payments
Cash Processed/Failed Cash payments
Check Processed/Failed/Exception ACH/check payments
Flow Completed/Disputed/Expired/Failed Flow status changes
Schedule Created Schedules
Schedule Card Processed/Failed Schedule card payments
Schedule Check Processed/Failed Schedule check payments
Schedule PayPal Processed/Failed Schedule PayPal payments

  • How to set up:

    1. Log into app.pdcflow.com

    2. Go to Configure > Notifications
      Configure > Notifications

    3. Click pencil icon to edit any event
      Notifications-edit

    4. Add/remove email addresses (up to 10)
      Notifications-add-edit-email-addresses

    5. Add/remove postback URL and postback authorization header (for integrators) 
      Notifications-postbacks

    6. Click "Submit" to save changes
      Notifications-Submit

    Need Help?

    Email our Customer Success team at support@pdcflow.com.

    Contact API Developer Support at apisupport@pdcflow.com.